Refund Policy
Effective date: July 4th, 2026
This Refund Policy explains when refunds may be available for subscriptions purchased through Synomilo ("we", "us", or "our"). By purchasing a subscription, you agree to this Refund Policy.
Immediate access to digital content
Where permitted by applicable law, you may be asked during checkout to expressly request immediate access to the Service and acknowledge that your statutory right of withdrawal no longer applies once your paid subscription begins.
When refunds are generally not available
- For subscription renewal payments.
- For unused time remaining in an active subscription.
- After you have cancelled your subscription but still have access until the end of your paid billing period.
Exceptions
We may issue refunds in situations including, but not limited to:
- Duplicate or accidental charges.
- Incorrect billing.
- Technical payment errors.
- Fraudulent transactions.
- Where a refund is required by applicable law.
Requesting a refund
To request a refund, contact us at synomiloteam@gmail.com within the applicable refund period.
Please include the email address associated with your account, the date of purchase, and a brief description of your request.
Refund processing
If your refund request is approved, the refund will be issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider or financial institution.
Changes to this Refund Policy
We may update this Refund Policy from time to time. We will post the updated version with a new effective date. If changes are material, we will provide additional notice where required by law.
Contact us
If you have any questions about this Refund Policy, contact us at synomiloteam@gmail.com.